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People Skills book

Tackling Bullying and Harassment in the Workplace manual

Handling Aggression DVD

Tackling Bullying and Harassment DVD

Managing Conflict DVD

Dealing with Difficulties 3-DVD set

Dealing with Stress 3-DVD set

People Skills provides an excellent foundation for learning about self-management skills, interpersonal skills and the problem-solving skills required by a wide variety of managers and professionals.

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Tackling Bullying and Harassment in the Workplace: A Learning and Develpment Manual by Neil Thompson

Bullying and harassment are increasingly recognised as major problems in the workplace, and can occur whenever staff or managers abuse or misuse their power over others. They can have devastating results on the individuals concerned, and also cause significant difficulties for the organisation itself, in terms of: reduced effectiveness caused by the tension and ill-feeling generated; legal problems; and the risk of the organisation gaining a reputation for being a poor employer.

This manual is £51.45 inc. p&p

Order from the Avenue Learnig Centre

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DVD Resources

Handling Aggression (Avenue Media Solutions)

This DVD has been prepared to help a wide variety of people to develop their understanding of how best to handle situations that may involve aggressive behaviour. It is a 37 minute presentation that is divided into five parts. Part One discusses the steps that can be taken to prevent aggression. Part Two explores the warning signs that we need to learn how to recognise. In Part Three, the discussion switches to a consideration of how we can defuse situations that involve aggression. In Part Four, the focus is on protecting ourselves. The final part is concerned with dealing with the aftermath, ‘picking up the pieces’, as it were. This DVD offers a sound foundation for more confident and effective approaches to situations that involve actual or potential aggression.

This DVD is just £395 + VAT

Order from the Avenue Learning Centre

The video content of this DVD is available for a period of 24 hours on pay per view at just $2.99 at http://vimeo.com/ondemand/avenue

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Tackling Bullying and Harassment (Avenue Media Solutions)

This DVD has been prepared to help a wide variety of people to develop their understanding of the need to tackle bullying and harassment in the workplace. It is a 35 minute presentation that is divided into five parts. Part One defines and explains bullying and harassment Part Two explores the causes underlying the problems involved. Part Three outlines the costs of bullying and harassment. Part Four discusses how we can prevent these unacceptable behaviours from occurring. The final part examines how we can and should respond to bullying and harassment when they do arise. This DVD offers a sound foundation for more confident and effective approaches to situations that involve bullying and harassment.

This DVD is just £395 + VAT

Order from the Avenue Learning Centre

The video content of this DVD is available for a period of 24 hours on pay per view at just $2.99 at http://vimeo.com/ondemand/avenue

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Managing Conflict (Avenue Media Solutions)

This DVD has been prepared to help a wide variety of people to develop their understanding of conflict and therefore be better equipped to deal with the challenges that conflict presents. It is a 30-minute presentation that is divided into three parts. Part One discusses the prevalence and impact of conflict, making the point that conflict is far more common than people generally realise and also potentially very problematic in a variety of ways. Part Two examines four different levels of conflict and explains why it is important to distinguish between them. The final part introduces ‘The RED Approach’ as a basis for managing conflict. This DVD offers a sound foundation for more confident and effective approaches to conflict situations.

This DVD is just £395 + VAT

Order from the Avenue Learning Centre

The video content of this DVD is available for a period of 24 hours on pay per view at just $2.99 at http://vimeo.com/ondemand/avenue

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Dealing with Difficulties Set (Avenue Media Solutions)

Managing Conflict, Handling Aggression and Tackling Bullying and Harassment at a saving of over 20%

This 3-DVD set is just £945 + VAT

Order from the Avenue Learning Centre

The video content of this 3-DVD set is available for a period of 24 hours on pay per view at just $2.99 per video at http://vimeo.com/ondemand/avenue

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Dealing with Stress Set (Avenue Media Solutions)

Understanding Stress, Meeting the Stress Challenge and Managing Stress at a saving of over 20%

This 3-DVD set is just £945 + VAT

Order from the Avenue Learning Centre

The video content of this 3-DVD set is available for a period of 24 hours on pay per view at just $2.99 per video at http://vimeo.com/ondemand/avenue

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Other learning resources are also available from the Avenue Learnng Centre

If your organisation is unable to pay by credit/debit card or Paypal, you can pay by Direct Bank Transfer or Avenue Media Solutions can issue a 60-day invoice (this does not apply to items available through the Amazon-powered bookshops or electronic products). To arrange for an invoice to be issued, please contact us.